THE Support & Service Tool for a significant increase in monetization and efficiency in IT software and hardware support.

For IT system houses, electronic retailers, wholesalers, etc.
Key features at a glance

PLATFORM

ready to operate for ai based full service management.

for oem. distributor. reseller. partner + tenants
full white label as a service
DSGVO. GDPR compliant
3e approach: everyservice. everywhere. everytime.
one stop service shop

MANAGE

total customer and multi device data.

data sourcing of infrastructure. devices. automation and services
dashboard overview including reports and inventory ai powered management of tasks. tickets. incidents and resources
vulnerability review from inside and outside

AUTOMATE

zero-touch installation. roll-out and running.

separation of technical and consumption level for easy and secure use
structure-based roll-out of software. policies. remote powershell and more
increase efficiency: save time and resources

MONITOR

the path to growth monetarization.

one source for devices and services such as IoT. server. mobile
easy and smart real time resource monitoring
predictive analytics and action for power law growth
reports. logs. services. apps and more by unified rules

ACCESS

proprietary technology for seamless access.

seamless integrated one2one RemoteAccess service
RemoteAccess in the background feature
seamless INTEL vPRO. AMT integration with KVM

SUPPORT

10x better than a ticket and remoteviewer solution.

zero-touch from supplier2user
dynamic generated structure and hierarchy for responsibility mapping and sharing
single point of contact for customer for all belongings

MONETARIZATION

the force of unforgotten invoices.

automated time2price-mapping
dynamic or flat-rate based accounting and billing
predictive selling for compound interest

SERVICE & MODULES

there is more in work & coming …

ai based TaskManager
GDPR conforming TimeRecording
ProjectMapping of tasks. tickets and support
DriversLog and sync. interact with customer
unified APIs. TFS. AzureStack. CSP

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find more informations and details at our product page...